Closing Your CryptoWallet Account

Step-by-Step Guide to Closing Your Account:

1. Withdraw Your Funds:

   • Before deactivating your account, please ensure that you have withdrawn all your funds to avoid any inconvenience.
     
     

2. Deactivate Your Account:
   

   • Navigate to your account settings and locate the deactivation option. If you need help finding your account settings, follow this guide for detailed instructions.
     
     
     Example of the deactivation option

What Happens After Deactivation:

• Data Deletion Schedule:
  • Once your account is deactivated, it will be scheduled for deletion according to our data retention policies and legal requirements.
    
    
• Account Access:
  • After deactivation, you will no longer be able to log in to your account.
    
    
• Account Reactivation:
  • You can reactivate your account at any time by contacting our support team at [e-mail].

Important Considerations:

• Using the Same Credentials:
  • You will not be able to create a new account using the same email address or username as your deactivated account.
    
    
• Reactivation Process:
  • To reactivate your account, please reach out to us at [e-mail] with your request.
    
    
• Privacy Policy:
  • For more information on how we handle your data, please refer to our Privacy Policy.

Need Assistance?

• If you have any questions or need help with any part of the process, our support team is available to assist you. Contact us anytime at [e-mail].