KYC Process and Verification Levels

 

KYC Process Steps

Step 1: Gather Documents

• Proof of Identity: Collect a valid passport or national ID.
• Proof of Address: Gather documents such as utility bills, lease agreements, or bank statements. For more information on acceptable proof-of-address documents, please visit our Knowledge Base article on the topic.
• Proof of Funds (if required): Prepare any necessary documents to verify the source of your funds.

Step 2: Complete Online Form

• Log in to your CryptoWallet account.
• Visit the KYC section and fill out the form with accurate personal details, including your full name, date of birth, and contact information.
• Review the information for accuracy before proceeding.

Step 3: Upload Documents

• Follow the instructions to upload clear scans or photos of your identity document.
• Submit proof of residential address, such as utility bills or lease agreements.
• If required, upload documents for fund verification.

Step 4: Liveness Check

• Complete a liveness check using your device’s camera. Follow the on-screen instructions carefully to verify your identity.
  
  
  Reference to the liveness check

Step 5: Review and Submit

• Before final submission, review all the information and documents for accuracy and clarity.
• Ensure that all uploaded documents are clear and legible.

Step 6: Wait for Verification

• Once submitted, our team will review your documents.
• The verification duration may vary; please await confirmation from CryptoWallet.

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Verification Levels

Level 1: Limited Access

• Access Restrictions:
  • Limits on credit card and SEPA deposits.
    
    
• For more details, refer to our Limits Knowledge Base article.

Level 2: Additional Requirements

• Required Documents:
  • Proof of address.
    
    
• Unlocked Features:
  • IBAN access.
  • Future Crypto card access.

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If you have any questions or need further assistance, please contact our support team at [e-mail].