To ensure the security and compliance of our platform, CryptoWallet.com requires users to provide valid identification documents during the verification process. Here are the accepted forms of ID:
1. Passports:
- A valid passport from your country of citizenship is the preferred form of identification. Ensure the passport is not expired and that all details are clearly visible in the uploaded image.
2. National ID Cards:
- A valid national ID card issued by your government is also accepted. The ID card must be current, with clear visibility of your full name, date of birth, and photo.
Important Note:
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Driver's Licenses Not Accepted:
- Please note that we do not accept driver's licenses as valid identification documents. Ensure you provide either a passport or a national ID card for your verification.
Why These Documents?
Security and Compliance:
- To maintain the highest level of security and comply with international regulations, we require specific forms of identification that are less susceptible to forgery and provide the necessary information to verify your identity accurately.
How to Submit Your ID:
Step-by-Step Guide:
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Sign up:
- Access CryptoWallet via the "Get Started" button and navigate to the verification section. Learn about the process here.
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KYC:
- Go through the KYC process, during this you have the option to submit either a passport or a national ID card.
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Upload Clear Images:
- Ensure the images are clear, with all details easily readable. Upload both the front and back if you are using a national ID card.
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Review and Submit:
- Double-check the uploaded images for clarity and accuracy before submitting.
Additional Tips:
- Ensure Good Lighting: Take photos in a well-lit area to avoid shadows and reflections.
- Avoid Blurriness: Hold the document steady to prevent blurry images.
- Check for Expiration: Verify that your ID is still valid and not expired.
If you have any questions or encounter any issues during the ID verification process, please contact our support team at help@cryptowallet.app for assistance.
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